Privacy Policy

1. Introduction

KingKho is committed to protecting the privacy and personal data of our customers, partners and users (“Users”, “you”). This Privacy Policy explains how we collect, use, store, share and safeguard your personal information when you use our services.

2. Scope of Policy

This policy applies to all activities by KingKho relating to the collection, use, disclosure or processing of personal data via our website, applications, service contracts or transactions with KingKho.

3. Information We Collect

3.1 Information You Provide

  • Name, address, phone number, email, user account information, payment details (where applicable).

  • Information you submit when registering, booking services, sending support requests, participating in surveys, providing feedback.

3.2 Information Collected Automatically

  • IP address, device type, browser, access time, pages visited, cookies and similar technologies.

  • Service usage data, access logs, analytic data.

3.3 Information from Third-Parties

  • If you log in via social or third-party platforms, we may receive information from them (with your consent).

  • Data from analytics or advertising partners (if any).

4. Purposes of Use

We use your personal data for the following purposes:

  • Account and service administration, identity verification, handling your requests.

  • Payment processing, invoicing, contracts.

  • Provision, operation and maintenance of KingKho services.

  • Service improvement, product development, usage analysis.

  • Sending service-related information, promotions or surveys (if you have opted-in).

  • Protecting the rights, property or safety of KingKho, users or the public (e.g., fraud prevention, legal compliance).

5. Data Storage, Security and Retention

  • Personal data is stored in secure systems, combining electronic and physical records where necessary.

  • We implement technical and organizational measures to prevent loss, unauthorized access, alteration or disclosure of personal data.

  • Data is retained only as long as necessary for the purpose collected or as required by law. When no longer required, data will be deleted or anonymized.

6. Data Sharing

  • KingKho does not sell or trade your personal information to third parties for commercial purposes.

  • We may share data with:

    • Service providers for hosting, storage, payment processing – under confidentiality obligations.

    • Subsidiaries or affiliated companies of KingKho.

    • Where you consent, or as required by law (courts, regulators).

7. Your Rights

  • You have the right to access, correct, update or delete your personal data.

  • You may withdraw your consent to certain uses of your data (e.g., marketing emails), but this may affect your ability to use the services.

  • You have the right to refuse cookies or manage cookie settings in your browser — however, some features of the website may become unavailable.

8. Cookies and Similar Technologies

KingKho uses cookies and similar technologies to:

  • Remember your preferences and provide a better experience.

  • Analyze site traffic and improve services.
    You can disable cookies via your browser settings, but some functionalities of the site may be limited.

9. Changes to the Policy

KingKho may update this Privacy Policy from time to time. Changes will be posted on our website or notified to you via email if you have provided it. Your continued use of the services after any change means you accept the revised policy.

10. Contact

If you have any questions or requests regarding your personal data, please contact us.